What we do at Protocol Group.

What we do at Protocol Group.

Our Services

  • Full in-house design across all RIBA Stages, including architectural, structural, MEP, furniture, and compliance coordination.

  • Turnkey construction solutions, including commercial office fit-outs and refurbishments, delivered from concept through to completion.

  • Specialist project delivery within operational environments, particularly across financial, banking, and insurance sectors, ensuring minimal disruption.

  • Comprehensive building services including mechanical, electrical, fire systems, sprinklers, plumbing, and audiovisual installations.

  • Ongoing building support through planned, reactive, and preventative maintenance, focused on long-term performance and efficiency.

  • Execution of high-quality architectural packages such as ceilings, partitions, glazing, flooring, and joinery.

Protocol Group offer fully integrated construction solutions. Operating as both a main contractor and specialist subcontractor, Protocol Group delivers complete lifecycle control, from design and planning to execution and aftercare.

What Practical Completion Means at Protocol Group.

At Protocol Group, Defect Free at Practical Completion isn’t a target, it’s embedded in our DNA.

From Managing Director to divisional leads, through to every site team, this standard defines how we think, how we operate, and how we deliver. It is a non-negotiable benchmark that ensures every project reaches completion with absolute precision and readiness.

Full Building Control sign-off achieved and certified

All services completed, tested, commissioned, and certified

Zero defects, with all snagging fully closed out

Any Day Two works clearly identified, scheduled, and agreed

O&M manuals completed, approved, and issued

Final account prepared, agreed, and closed

Service and maintenance agreements implemented where required

Site fully cleared, with all surplus materials removed and presentation immaculate

Practical Completion certificate issued and formally signed by all parties

A client environment that is fully operational, ready for occupation, and ready to be celebrated

  • "Courteous and professional. The team worked hard to understand our requirements and deliver to our expectations."

    - Private Client

  • "We had a general idea of what we wanted for our new offices. Our ideas were listened to and then created a design that was exactly what we needed and more."

    - Private Client

  • "Delivered exactly what we asked for; on time and within budget. The team were extremely professional at all levels from Director level to contractors on site."

    - Private Client

  • "We were also impressed by the fact that they could complete the office fit out in the timescale we asked for of 10 weeks from start to finish."

    - Private Client